Terms and conditions

Last Updated: 25th July 2026

Welcome to Root Weave. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. General

These Terms & Conditions govern your use of the Root Weave website and all purchases made through our online store. We reserve the right to update, amend, or modify these terms at any time without prior notice. Your continued use of the website constitutes your acceptance of any changes.

2. Products & Availability

  • All products are subject to availability.
  • Every Root Weave garment is handcrafted by skilled artisans. Slight variations in embroidery, colour, texture, or finish are natural characteristics of handmade products and make each piece unique.
  • We strive to display product colours as accurately as possible. However, actual colours may vary slightly depending on your device or screen settings.

3. Pricing

  • All prices are listed in Indian Rupees (INR).
  • Prices are subject to change without prior notice.
  • In the event of an error in pricing or product information, Root Weave reserves the right to correct the error and cancel or modify affected orders.

4. Orders

  • Placing an order does not guarantee acceptance.
  • Root Weave reserves the right to refuse or cancel any order due to product unavailability, pricing errors, payment verification issues, or suspected fraudulent activity.
  • If your order is cancelled after payment, the full amount will be refunded to your original payment method.

5. Payments

We offer secure payment options through trusted payment gateways. Your payment information is processed securely and is never stored on our servers.

6. Shipping & Delivery

Delivery timelines provided on our website are estimates and may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances. Root Weave is not responsible for delays caused by third-party logistics partners.

7. Returns & Exchanges

Returns, exchanges, and refunds are governed by our Return & Refund Policy. Please review the policy carefully before making a purchase.

8. Intellectual Property

All content on this website, including logos, designs, product images, graphics, text, and other materials, is the exclusive property of Root Weave and is protected by applicable intellectual property laws. Any unauthorised use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

Root Weave shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products. Our maximum liability shall not exceed the amount paid for the purchased product.

10. Website Availability

We reserve the right to modify, suspend, or discontinue any part of our website or services without prior notice. We shall not be liable for any interruption or temporary unavailability of the website.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Lucknow, India.